In Windows, search for and open Device Manager.ĭouble-click Imaging Devices to expand the list of webcam drivers. If a webcam driver is not available from HP or you cannot access the Internet, continue using these steps to install a generic Windows USB Video driver. If the problem persists, continue using these steps to install a generic Windows USB video driver. After updating, restart the computer, and then try using your software again. If a webcam driver update is available from HP, download the file to your computer and install the software according to the instructions on the webpage. If you cannot find the operating system you want in the list, HP does not have drivers for that operating system.įrom the list of available software and driver categories, find the webcam driver. If you need to change the operating system, click Change, select your version, and then click Change. The software results page for your computer displays with the default operating system selected. If a Matching products web page opens, select your model number from the list. For example, type Pavilion HPE h8-1360t Desktop, and then click Submit. Type the model name for your computer in the Or, enter your serial number field, and then click Submit. If a Let's identify your product to get started page displays, click Laptop or Desktop. Go to the HP Customer Support - Software and Driver Downloads page. Use the following steps to change the driver for your webcam: Some software applications might require updated drivers for your webcam to display video or they might need a more basic driver. ![]() Step 3: Update or change the webcam driver If restarting the computer does not correct this problem, continue troubleshooting. Restart the computer, and then open your webcam software as soon as Windows finishes loading. ![]() Often, simply restarting the computer can correct the problem. The webcam might be associated with another software program or not responding. Restart the computer to correct webcam problems HP Instant recommend you follow the below steps and check if it helps.Business PCs, Workstations and Point of Sale Systems.Printer Wireless, Networking & Internet.DesignJet, Large Format Printers & Digital Press.Printing Errors or Lights & Stuck Print Jobs.Notebook Hardware and Upgrade Questions.
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